Which role is described as coordinating the arrival of the family?

• A. Nurse manager
• B. Family presence liaison
• C. Social worker
• D. Charge nurse

Answer: (B)

Coordinating the arrival of the family is about providing a welcoming, organized entry for relatives and ensuring they receive timely, accurate updates while care is happening. The family presence liaison is the role dedicated to this task: greeting family members, confirming who is present, escorting them to a waiting area, and coordinating with the care team to relay information in a compassionate, appropriate way. This role acts as a bridge between the medical team and the family, helping to maintain privacy and reduce distress during the stressful trauma encounter. Other roles exist to manage staffing, workflow, or psychosocial support, but they are not specifically focused on arranging and facilitating family arrival and presence.